Platform Guide

How TouchBase Works

TouchBase connects guests, wellness providers, practices, and hosts — creating a seamless wellness ecosystem for everyone involved, from in-home treatments to studio visits and virtual care.

01 · Guests

Find Wellness, Your Way

TouchBase allows guests to easily discover and book wellness sessions with trusted practices and registered professionals — at home, in a studio, or online. A free profile helps us create a safer, more trusted environment for guests, providers, and practices — while making future bookings faster and easier.

A TouchBase profile supports accountability, safety, booking integrity, and seamless communication.

  • Create a secure guest profile
  • Browse practices by location and specialty
  • Filter by profession type and delivery mode
  • Explore service menus before booking
  • Book mobile, in-studio, or virtual sessions
  • Manage upcoming appointments
  • Receive booking updates and confirmations
  • Message your practice directly

Guests

8 features included

02 · Practitioners

Grow Your Wellness Career

TouchBase allows therapists and wellness providers to access jobs from practices across Ontario — delivering care at home, in a clinic, or online.

  • Create a professional provider profile
  • Submit and manage credentials
  • Set your availability and schedule
  • Access job opportunities from practices
  • Accept and manage bookings
  • Complete SOAP notes digitally
  • Communicate with practices directly
  • Track earnings and job history

Practitioners

8 features included

03 · Practices

Build and Scale Your Wellness Practice

TouchBase allows practices to access a marketplace of guests, hosts, and providers actively seeking wellness services — mobile, in-studio, or virtual.

  • Create and manage your service menu
  • Manage bookings and scheduling
  • Onboard and manage providers
  • Generate and send provider contracts
  • Build host and property partnerships
  • Access the provider marketplace
  • Automate concierge assignment
  • Manage insurance receipts and documentation
  • Manage payments and grow your business

Practices

9 features included

04 · Hosts

Bring Wellness To Your Guests

TouchBase allows hosts to partner with active practices to provide wellness experiences — in-home visits, on-site treatments, retreats, events, and hospitality programs.

  • Connect with active wellness practices
  • Create property and retreat partnerships
  • Access unique booking links and QR codes
  • Offer curated wellness experiences
  • Track bookings and performance analytics
  • Enhance your hospitality offering

Hosts

6 features included

Ready to get started?

Whether you're booking a session, building a practice, joining as a provider, or hosting wellness experiences — TouchBase is your platform.

TouchBase

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